Job Description

Job Description

Job Description

Genoray America is a fast-growing company that specializes in X-Ray medical devices. As a company specializing in research, developing, manufacturing and sales, Genoray has been recognized as a leading company in the C-Arm industry in South Korea and remains a leader in this market. We pride ourselves on being an exporting company and we will continue to spread the reputation of South Korea and Genoray across the World.

*This is an entry-level position, and we are willing to train**

Our Service Technicians use technical skills to diagnose issues when they arise to keep medical and dental X-Ray equipment operating properly. The Service Technician will install, troubleshoot, and make repairs on equipment while providing a relationship of trust that enables loyalty, satisfaction, and assurance to our clients.

Responsibilities :

• Manages service calls and work orders for each job in a timely manner.
• Troubleshoots heavy medical and dental equipment and mechanisms onsite and/or remotely.
• Performs service, maintenance, repair, training, and installation on: C-Arm, Mammography, 2D, 3D, and IOS-I0X equipment.
• Performs hazard assessments and maintains a high standard of safe work practices and quality control.
• Performs routine preventative maintenance.
• Follows company and OSHA safety rules and guidelines. Avoids injuries and damage to property, loss of unused materials and clean-up of work area debris.
• Manages customer relationships to boost customer retention and satisfaction.
• Provides information and recommends services to the sales team.
• Completes all necessary company training in a timely manner.
• Performs other duties as assigned by management.

Skills

• Strong customer service; professionalism
• Written and verbal communication
• Problem-solving; attention to detail
• Time management and organizational skills
• Excellent knowledge of computers, tools, and machinery

Minimum Requirements

• 1+ years of Technician (Preferred)
• Be able to travel outside of the U.S
• Language Requirement: Fluent written and verbal in English and Spanish
• Must have a cell phone and reliable transportation
• License/Certification: Driver's License (25%)

Genoray America Inc. covers 100% health premiums for employees and their dependents!

Job Type: Full-time

Schedule:

• 8-hour shift
• Monday to Friday

Work Location: In person

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Pay: $25.50 - $30.00 per hour

Work Location: In person

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